Re: [95attendees] hhonors points credited ?

Can someone from the conference time confirm what the contract was? My understanding from the IETF was that the BA Hilton would in fact give points for IETF block reservations.

Phil

@independentid
www.independentid.com <http://www.independentid.com/>phil.hunt@oracle.com <mailto:phil.hunt@oracle.com>

> On May 6, 2016, at 2:19 PM, Cj Aronson <cja@daydream.com> wrote:
> 
> I just contacted Hilton Honors like Bob Hinden did via chat.  They told me my rate didn't qualify for points.  Then she said she'd give me points for the inconvenience but she couldn't because the system is down.  
> 
> -----Cathy
> 
> 
> {Ô,Ô}
>   (( ))
>   ◊  ◊
> 
> On Fri, May 6, 2016 at 9:06 AM, Leif Hedstrom <leif@ogre.com <mailto:leif@ogre.com>> wrote:
> 
> > On May 6, 2016, at 8:35 AM, Ben Campbell <ben@nostrum.com <mailto:ben@nostrum.com>> wrote:
> >
> > That happened to me when I tried earlier (before we had word that points should be forthcoming). The HHonors people said this was completely up to the hotel, and stonewalled on my questions about why the rate I paid was ineligible.
> >
> > Is there a specific contact and/or key phrase we need to use?
> 
> 
> To add on to my previous post (from a while back). First, I never called the hotel directly, I just called Hilton Honors, and they gave me this same story. So I asked to talk to a Manager, explained to her that the IETF does this 2-3 times / year, and that we always get the stays for our status accrual. She added my nights without further questions.
> 
> — Leif
> 
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