Re: [95attendees] hhonors points credited ?

On 24 Apr 2016, at 5:40, JORDI PALET MARTINEZ wrote:

> I’m copying the IAOC and Secretariat, in case they aren’t reading 
> this thread.
>
> I went to the Hilton member web site to reclaim the points.
>
> They just told me the same, it was a special rate, and as you said, 
> nobody informed us.
>
> I understood from a recent thread, that the secretariat will inform us 
> in every meeting, if the hotel is respecting or not the chain points. 
> Or did I got it wrong ?
>
> In my personal case, I’m paying, since several years ago, from my 
> own personal pocket traveling expenses, including hotel, and IETF 
> registration, and this means that participating IETF avoids me to use 
> my money/miles/points for other activities, such vacations, other 
> investments, etc.

me too.

>
> I understand that those that have a company backup have other 
> perspective, however it is obvious that those contributing from 
> personal pocket have *at least*, the right to get the correct 
> information sufficiently ahead to be able to decide and book the most 
> convenient hotel.
>
> My interest is to book an hotel that balance between price, membership 
> level and points, and even the chance to pay with points instead of 
> money.

my own two cents: points are the least of my concerns and I hope, 
contrary to your opinion, that secretariat/iaoc
  will _not_ take points into accounts while negotiating the best price 
for the whole meeting.

Marc.

>
> So at every IETF, I look for all the alternatives, and in this case, 
> as I usually do, I got first a reservation with points, many months in 
> advance the meeting. Then when the meeting rate was published, as 
> nobody said that they will not respect the stay for membership level, 
> neither points, I cancel the reservation with points and booked with 
> the IETF rate, as it was a good one, and I expected to keep my Hilton 
> level with this stay and the next one in Seoul.
>
> Now, I spent a big amount of money and this is not counting for 
> keeping my level, neither getting the point, and this has been done 
> because lack of information from the IAOC/Secretariat.
>
> I think there is a lack of transparency/information here that avoid 
> the participants to take reasonable decisions. Who is going to pay for 
> that ?
>
> Os is the hotel acting against the agreement with the IETF ?
>
> We really need to know about this from Secretariat/IAOC.
>
> And please, let us know URGENTLY, if the next meetings Berlin and 
> Seoul, the hotels will respect or not our membership points and level. 
> Knowing it NOW still can help to book for alternatives. If we want to 
> book with points, we need to do much ahead that the IETF hotel and 
> registration is made official.
>
> Regards,
> Jordi
>
>
>
>
>
>
>
>
> -----Mensaje original-----
> De: 95attendees <95attendees-bounces@ietf.org> en nombre de "Dolganow, 
> Andrew (Nokia - SG)" <andrew.dolganow@nokia.com>
> Responder a: <andrew.dolganow@nokia.com>
> Fecha: domingo, 24 de abril de 2016, 11:17
> Para: "95attendees@ietf.org" <95attendees@ietf.org>
> CC: EXT Ali Karimi <ali.karimi@ieee.org>, "John R. Levine" 
> <ietf@johnlevine.com>
> Asunto: Re: [95attendees] hhonors points credited ?
>
>> I have spoken with the hotel. I was told we got a group booking (not 
>> individual rate but group booking - this is though not how we 
>> booked). Group bookings  are not eligible. Calling hotel is waste of 
>> time in my opinion.
>>
>> I am now going though Hilton  members support and it is still in 
>> progress - I am a Diamond member and am now complaining beyond 
>> regular support desk as they will not do much due to how hotel 
>> entered the stay.
>>
>> It would be good if anyone from IETF actually told us whether they 
>> actually agreed to a group/no point rate.  There was nothing on the 
>> web indicating that while booking and i cannot think of a meeting in 
>> IETF in that would exclude loyalty program.
>>
>>
>> Andrew
>>
>> Sent from my iPhone
>>
>>> On Apr 24, 2016, at 2:12 PM, EXT Ali Karimi <ali.karimi@ieee.org> 
>>> wrote:
>>>
>>> Yes, some of these hotels are franchise, your honors points are from 
>>> corporate
>>>
>>> Sent from my iPhone
>>>
>>> On Apr 23, 2016, at 8:47 PM, John R. Levine <ietf@johnlevine.com> 
>>> wrote:
>>>
>>>>> Send your receipt to honor rewards department, and let them get it 
>>>>> for you,
>>>>> Hilton reward department will honor it, do not bother with hotel.
>>>>
>>>> Have you done this?  Did it work?
>>>>
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>>>>
>>>> Uh, wow.
>>>>
>>>> R's,
>>>> John
>>>
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