Re: [iola-conversion-tool] Fwd: [www.ietf.org/rt #45823] Missing messages from the submitter

Henrik Levkowetz <henrik@levkowetz.com> Mon, 05 March 2012 23:15 UTC

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Date: Tue, 06 Mar 2012 00:15:25 +0100
From: Henrik Levkowetz <henrik@levkowetz.com>
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To: Jim Schaad <jimsch@augustcellars.com>
References: <rt-3.6.5-30123-1330814752-304.45823-4-0@www.ietf.org/rt> <FA45DA6C-AD54-499E-AE19-6DBCA00932D0@amsl.com> <CANb2OvLEh9U4bMFmQuoiu-9ohSeOqeE2vc6xx5oczvnVg1mwow@mail.gmail.com> <48471106-25E6-44A4-9639-DA7190B685AA@vigilsec.com> <CANb2OvJqKFRV9aAG3z0QJP2E+ND8JmRfkc28gqJEtaT8PnHZUg@mail.gmail.com> <4F54E2B8.8020607@levkowetz.com> <00ab01ccfb20$40822ce0$c18686a0$@augustcellars.com>
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Cc: 'Ole Laursen' <olau@iola.dk>, 'Russ Housley' <housley@vigilsec.com>, iola-conversion-tool@ietf.org, 'Alexa Morris' <amorris@amsl.com>
Subject: Re: [iola-conversion-tool] Fwd: [www.ietf.org/rt #45823] Missing messages from the submitter
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Hi Jim,

On 2012-03-05 23:35 Jim Schaad said the following:
> Henrik,
> 
> Is there any possibility that an issue could be present because I had
> multiple MX records and the primary server was down during that period?

It shouldn't matter, if you've collected messages from the secondary
server meanwhile.  Otherwise, it definitely could matter.  The mail
server log showed these lines for the final delivery of the outgoing
messages:

   Mar  2 14:17:20 ietfa postfix/smtp[32486]: 3F10E21F858E: to=<ietf@augustcellars.com>, relay=winery.augustcellars.com[206.212.239.129]:25, delay=31, delays=0.04/0/30/0.46, dsn=2.6.0, status=sent (250 2.6.0 <20120302221648.748.41367.idtracker@ietfa.amsl.com> [InternalId=238] Queued mail for delivery)

and

  Mar  2 14:18:03 ietfa postfix/smtp[505]: 4FE2A21F859A: to=<ietf@augustcellars.com>, relay=winery.augustcellars.com[206.212.239.129]:25, delay=31, delays=0/0.01/30/0.39, dsn=2.6.0, status=sent (250 2.6.0 <20120302221732.927.86622.idtracker@ietfa.amsl.com> [InternalId=241] Queued mail for delivery)

If 'winery.augustcellars.com' is your secondary mail server, then my bet is that
that's where you'll find the messages :-)


Best regards,

	Henrik



> Jim
> 
> 
>> -----Original Message-----
>> From: Henrik Levkowetz [mailto:henrik@levkowetz.com]
>> Sent: Monday, March 05, 2012 7:59 AM
>> To: Ole Laursen
>> Cc: Russ Housley; Alexa Morris; iola-conversion-tool@ietf.org;
>> jimsch@augustcellars.com
>> Subject: Re: [iola-conversion-tool] Fwd: [www.ietf.org/rt #45823] Missing
>> messages from the submitter
>> 
>> Hi Ole,
>> 
>> On 2012-03-05 16:08 Ole Laursen said:
>> > 2012/3/5 Russ Housley <housley@vigilsec.com>:
>> >>> Alexa: I've tried going through a submission on my local development
>> >>> server and sure I didn't get the confirmation email, but as far as I
>> >>> can tell from the code, the submitter doesn't get a confirmation
>> >>> email on submission of 00 revisions of drafts?
>> >>
>> >> They should.
>> >
>> > Ah, wait a second, there's a difference between WG drafts and
>> > individual drafts. I do get the confirmation in the latter case.
>> > Sorry.
>> >
>> > My first idea would be checking the mail logs and see if it got lost
>> > there. I have a dump of the database, and it looks like it went down
>> > the right branch of the code, saved the submitter email as
>> > ietf@augustcellars.com and then went into the email sending code.
>> > Henrik, can you check that?
>> 
>> Just did that, and the result is that they definitely were handed over to
> the
>> mail server, and as far as I can tell also went out to the submitters'
> mail server
>> for delivery.
>> 
>> 
>> Best regards,
>> 
>> 	Henrik
> 
> 
>