Re: [iola-conversion-tool] Fwd: [www.ietf.org/rt #45823] Missing messages from the submitter

Henrik Levkowetz <henrik@levkowetz.com> Mon, 05 March 2012 15:21 UTC

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Date: Mon, 05 Mar 2012 16:21:38 +0100
From: Henrik Levkowetz <henrik@levkowetz.com>
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To: Russ Housley <housley@vigilsec.com>
References: <rt-3.6.5-30123-1330814752-304.45823-4-0@www.ietf.org/rt> <FA45DA6C-AD54-499E-AE19-6DBCA00932D0@amsl.com> <CANb2OvLEh9U4bMFmQuoiu-9ohSeOqeE2vc6xx5oczvnVg1mwow@mail.gmail.com> <48471106-25E6-44A4-9639-DA7190B685AA@vigilsec.com>
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Cc: Ole Laursen <olau@iola.dk>, jimsch@augustcellars.com, iola-conversion-tool@ietf.org, Alexa Morris <amorris@amsl.com>
Subject: Re: [iola-conversion-tool] Fwd: [www.ietf.org/rt #45823] Missing messages from the submitter
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On 2012-03-05 15:44 Russ Housley said:
> Ole:
> 
>> Hi!
>>
>> Jim, you can go to the submit tool, click the "Status" link at the
>> blue bar at the top, enter "draft-schaad-plasma-cms" and at the bottom
>> of the page (an orange box) request an email with the URL.
>>
>>
>> Alexa: I've tried going through a submission on my local development
>> server and sure I didn't get the confirmation email, but as far as I
>> can tell from the code, the submitter doesn't get a confirmation email
>> on submission of 00 revisions of drafts?
> 
> They should.

I checked on one case of allegedly missing confirmation email for Cindy
Friday, and found that the email server on www.ietf.org reported the email
as delivered to the submitter's email server.

I hope to get all the names where trouble has been reported from Alexa,
so I can check them all, to see whether mail has gone out from the server
or not.


Best regards,

	Henrik


>> The process does look a bit odd (you get redirected to the secret URL,
>> then fill in submitter info and get redirected to a non-secret one
>> without knowing you should have saved the previous URL), but I don't
>> think this has anything to do with the database conversion. A clean up
>> of the layout/info on those pages would probably help, it's silly if
>> the same mistakes keep popping up just because the system is a bit
>> confusing.
> 
> It is a two stage system.  The author uploads the draft and it is
> placed in a staging area, then the system send email to all of the
> authors, then one of the authors clicks the link in the email, the
> draft is posted from the staging area, and finally all of the authors
> get email that the draft was posted.