Re: [iola-conversion-tool] Fwd: [www.ietf.org/rt #45823] Missing messages from the submitter

[Henrik Levkowetz <[e-mail]>]

On 2012-03-05 15:44 Russ Housley said:
> Ole:
> 
>> Hi!
>>
>> Jim, you can go to the submit tool, click the "Status" link at the
>> blue bar at the top, enter "draft-schaad-plasma-cms" and at the bottom
>> of the page (an orange box) request an email with the URL.
>>
>>
>> Alexa: I've tried going through a submission on my local development
>> server and sure I didn't get the confirmation email, but as far as I
>> can tell from the code, the submitter doesn't get a confirmation email
>> on submission of 00 revisions of drafts?
> 
> They should.

I checked on one case of allegedly missing confirmation email for Cindy
Friday, and found that the email server on www.ietf.org reported the email
as delivered to the submitter's email server.

I hope to get all the names where trouble has been reported from Alexa,
so I can check them all, to see whether mail has gone out from the server
or not.


Best regards,

	Henrik


>> The process does look a bit odd (you get redirected to the secret URL,
>> then fill in submitter info and get redirected to a non-secret one
>> without knowing you should have saved the previous URL), but I don't
>> think this has anything to do with the database conversion. A clean up
>> of the layout/info on those pages would probably help, it's silly if
>> the same mistakes keep popping up just because the system is a bit
>> confusing.
> 
> It is a two stage system.  The author uploads the draft and it is
> placed in a staging area, then the system send email to all of the
> authors, then one of the authors clicks the link in the email, the
> draft is posted from the staging area, and finally all of the authors
> get email that the draft was posted.