Re: [Tools-discuss] postconfirm
Mark Nottingham <mnot@mnot.net> Tue, 25 June 2019 03:10 UTC
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From: Mark Nottingham <mnot@mnot.net>
In-Reply-To: <9F9AF464-7598-42F2-9EAF-DAE5353C5C24@nostrum.com>
Date: Tue, 25 Jun 2019 13:10:16 +1000
Cc: Henrik Levkowetz <henrik@levkowetz.com>, tools-discuss@ietf.org
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References: <11E75566-9C0B-4A55-93BF-6D2AF3C013D2@mnot.net> <cff373e8-3631-1c04-b5ac-5b11d219d418@levkowetz.com> <38e51d14-ff2e-209b-0707-2659e4967a02@nostrum.com> <1F2CA98A-E689-4955-8AE0-BC1F4B9E9F9A@mnot.net> <156f4f16-ecfa-ca46-48c3-63ece3b1d575@levkowetz.com> <9F9AF464-7598-42F2-9EAF-DAE5353C5C24@nostrum.com>
To: Robert Sparks <rjsparks@nostrum.com>
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Subject: Re: [Tools-discuss] postconfirm
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Exactly. Thanks, > On 25 Jun 2019, at 12:35 pm, Robert Sparks <rjsparks@nostrum.com> wrote: > > I think mark’s point is that the people he was trying to reach triaged the mail on the subject and never looked at the body (so a body change would be a no-op). > > As an aside, we have other templates that pull the envelope into the template. Perhaps this one should go there too? > > Sent from my iPhone > >> On Jun 24, 2019, at 7:28 PM, Henrik Levkowetz <henrik@levkowetz.com> wrote: >> >> Hi Mark, Robert, >> >>> On 2019-06-25 01:52, Mark Nottingham wrote: >>> That would really help. Could we also start the mail with something like: >>> >>> "Attention: your message has not been posted to the list yet. Please confirm your posting by..."? >> >> The body is based on a template, so easily changed. Changing the subject >> line has repercussions on the code, so let's see if a body change would >> be enough. So, the proposal is to change the body as follows: >> >> Old template text: >> >> Confirmation of list posting -- confirmation ID: $filename >> >> The ietf.org mailing-list server has received a list posting from >> $sender to $recipient with the subject >> '$[msg["subject"]]' >> >> As the sender address isn't subscribed to the list, and has not been >> confirmed earlier, we have to request a confirmation of the address. >> To confirm the address, send a message to $recipient, >> with the same subject line as this message. >> >> (Simply sending a 'reply' to this message should work from most email >> interfaces, since that usually leaves the subject line in the right >> form. The reply's additional "Re:" is ok.) >> >> If you do not wish your posting to the list to go through, simply >> disregard this message. Questions to $[conf.admin_address]. >> >> New template text: >> >> Attention: your message has not been posted to the list yet. >> Please confirm your posting by responding to this message: >> >> The ietf.org mailing-list server has received a list posting from >> $sender to $recipient with the subject >> '$[msg["subject"]]' >> >> As the sender address isn't subscribed to the list, and has not been >> confirmed earlier, we have to request a confirmation of the address. >> To confirm the address, send a message to $recipient, >> with the same subject line as this message. >> >> (Simply sending a 'reply' to this message should work from most email >> interfaces, since that usually leaves the subject line in the right >> form. The reply's additional "Re:" is ok.) >> >> If you do not wish your posting to the list to go through, simply >> disregard this message. Questions to $[conf.admin_address]. >> >> Does that match your proposal? >> >> >> Henrik >> >> >>> >>> Cheers, >>> >>> >>> >>>> On 25 Jun 2019, at 4:23 am, Robert Sparks <rjsparks@nostrum.com> wrote: >>>> >>>> Perhaps start the subject with "Action Required:" ? >>>> >>>> RjS >>>> >>>>> On 6/23/19 9:28 PM, Henrik Levkowetz wrote: >>>>> Hi Mark, >>>>> >>>>>> On 2019-06-24 03:05, Mark Nottingham wrote: >>>>>> >>>>>> Hello, >>>>>> >>>>>> For the escape-workshop-pc mailing list, we had a number of >>>>>> submissions from non-IETF people get stuck at the confirmation stage, >>>>>> because people who were not familiar with postman norms didn't >>>>>> realise they had to respond to the confirm message. >>>>>> >>>>>> In particular, the Subject of the e-mail is "Confirm: ...", and the >>>>>> most prominent line is "Confirmation of list posting -- confirmation >>>>>> ID: ..." -- which can be read to say that THIS e-mail is confirming >>>>>> that posting has already occurred. >>>>>> >>>>>> Would it be possible to rewrite the confirmation message to make it >>>>>> more clear to busy readers that they need to act on the message? >>>>>> >>>>> Certainly. >>>>> >>>>> Do you have a proposal for the changed message? >>>>> >>>>> >>>>> Regards, >>>>> >>>>> Henrik >>>>> >>>>> >>>>> >>>>> >>>>> ___________________________________________________________ >>>>> Tools-discuss mailing list >>>>> >>>>> Tools-discuss@ietf.org >>>>> https://www.ietf.org/mailman/listinfo/tools-discuss >>>>> >>>>> >>>>> Please report datatracker.ietf.org and mailarchive.ietf.org >>>>> bugs at >>>>> http://tools.ietf.org/tools/ietfdb >>>>> >>>>> or send email to >>>>> datatracker-project@ietf.org >>>>> >>>>> >>>>> Please report tools.ietf.org bugs at >>>>> >>>>> http://tools.ietf.org/tools/issues >>>>> >>>>> or send email to >>>>> webmaster@tools.ietf.org >>> >>> -- >>> Mark Nottingham https://www.mnot.net/ >>> >>> ___________________________________________________________ >>> Tools-discuss mailing list >>> Tools-discuss@ietf.org >>> https://www.ietf.org/mailman/listinfo/tools-discuss >>> >>> Please report datatracker.ietf.org and mailarchive.ietf.org >>> bugs at http://tools.ietf.org/tools/ietfdb >>> or send email to datatracker-project@ietf.org >>> >>> Please report tools.ietf.org bugs at >>> http://tools.ietf.org/tools/issues >>> or send email to webmaster@tools.ietf.org >>> >> > -- Mark Nottingham https://www.mnot.net/
- [Tools-discuss] postconfirm Mark Nottingham
- Re: [Tools-discuss] postconfirm Henrik Levkowetz
- Re: [Tools-discuss] postconfirm Robert Sparks
- Re: [Tools-discuss] postconfirm Mark Nottingham
- Re: [Tools-discuss] postconfirm Henrik Levkowetz
- Re: [Tools-discuss] postconfirm Robert Sparks
- Re: [Tools-discuss] postconfirm Mark Nottingham
- Re: [Tools-discuss] postconfirm Henrik Levkowetz
- Re: [Tools-discuss] postconfirm Henrik Levkowetz
- Re: [Tools-discuss] postconfirm Carsten Bormann
- Re: [Tools-discuss] postconfirm Henrik Levkowetz
- [Tools-discuss] Confirm on I-D submission (was Re… Richard Barnes
- Re: [Tools-discuss] Confirm on I-D submission (wa… Henrik Levkowetz
- Re: [Tools-discuss] Confirm on I-D submission (wa… Russ Housley
- Re: [Tools-discuss] Confirm on I-D submission (wa… Brian E Carpenter
- Re: [Tools-discuss] postconfirm Henrik Levkowetz