Re: [Tools-discuss] postconfirm

Mark Nottingham <mnot@mnot.net> Mon, 24 June 2019 23:52 UTC

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From: Mark Nottingham <mnot@mnot.net>
In-Reply-To: <38e51d14-ff2e-209b-0707-2659e4967a02@nostrum.com>
Date: Tue, 25 Jun 2019 09:52:02 +1000
Cc: Henrik Levkowetz <henrik@levkowetz.com>, tools-discuss@ietf.org
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References: <11E75566-9C0B-4A55-93BF-6D2AF3C013D2@mnot.net> <cff373e8-3631-1c04-b5ac-5b11d219d418@levkowetz.com> <38e51d14-ff2e-209b-0707-2659e4967a02@nostrum.com>
To: Robert Sparks <rjsparks@nostrum.com>
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Subject: Re: [Tools-discuss] postconfirm
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That would really help. Could we also start the mail with something like:

"Attention: your message has not been posted to the list yet. Please confirm your posting by..."?

Cheers,



> On 25 Jun 2019, at 4:23 am, Robert Sparks <rjsparks@nostrum.com> wrote:
> 
> Perhaps start the subject with "Action Required:" ?
> 
> RjS
> 
> On 6/23/19 9:28 PM, Henrik Levkowetz wrote:
>> Hi Mark,
>> 
>> On 2019-06-24 03:05, Mark Nottingham wrote:
>> 
>>> Hello,
>>> 
>>> For the escape-workshop-pc mailing list, we had a number of
>>> submissions from non-IETF people get stuck at the confirmation stage,
>>> because people who were not familiar with postman norms didn't
>>> realise they had to respond to the confirm message.
>>> 
>>> In particular, the Subject of the e-mail is "Confirm: ...", and the
>>> most prominent line is "Confirmation of list posting -- confirmation
>>> ID: ..." -- which can be read to say that THIS e-mail is confirming
>>> that posting has already occurred.
>>> 
>>> Would it be possible to rewrite the confirmation message to make it
>>> more clear to busy readers that they need to act on the message?
>>> 
>> Certainly.
>> 
>> Do you have a proposal for the changed message?
>> 
>> 
>> Regards,
>> 
>> 	Henrik
>> 
>> 
>> 
>> 
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--
Mark Nottingham   https://www.mnot.net/