Re: [Tools-discuss] postconfirm
Henrik Levkowetz <henrik@levkowetz.com> Tue, 25 June 2019 05:30 UTC
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To: Mark Nottingham <mnot@mnot.net>, Robert Sparks <rjsparks@nostrum.com>
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Cc: tools-discuss@ietf.org
From: Henrik Levkowetz <henrik@levkowetz.com>
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Date: Tue, 25 Jun 2019 07:30:32 +0200
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Subject: Re: [Tools-discuss] postconfirm
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On 2019-06-25 05:10, Mark Nottingham wrote: > Exactly. Ok, so if the body was never read, that change is immaterial? For the Subject change, is this the proposal? Old subject line text: Confirm: {recipient}:{filename}:{hash} New subject line text: Action Required: Confirm: {recipient}:{filename}:{hash} Henrik > Thanks, > > >> On 25 Jun 2019, at 12:35 pm, Robert Sparks <rjsparks@nostrum.com> >> wrote: >> >> I think mark’s point is that the people he was trying to reach >> triaged the mail on the subject and never looked at the body (so a >> body change would be a no-op). >> >> As an aside, we have other templates that pull the envelope into >> the template. Perhaps this one should go there too? >> >> Sent from my iPhone >> >>> On Jun 24, 2019, at 7:28 PM, Henrik Levkowetz <henrik@levkowetz.com> wrote: >>> >>> Hi Mark, Robert, >>> >>>> On 2019-06-25 01:52, Mark Nottingham wrote: >>>> That would really help. Could we also start the mail with something like: >>>> >>>> "Attention: your message has not been posted to the list yet. Please confirm your posting by..."? >>> >>> The body is based on a template, so easily changed. Changing the subject >>> line has repercussions on the code, so let's see if a body change would >>> be enough. So, the proposal is to change the body as follows: >>> >>> Old template text: >>> >>> Confirmation of list posting -- confirmation ID: $filename >>> >>> The ietf.org mailing-list server has received a list posting from >>> $sender to $recipient with the subject >>> '$[msg["subject"]]' >>> >>> As the sender address isn't subscribed to the list, and has not been >>> confirmed earlier, we have to request a confirmation of the address. >>> To confirm the address, send a message to $recipient, >>> with the same subject line as this message. >>> >>> (Simply sending a 'reply' to this message should work from most email >>> interfaces, since that usually leaves the subject line in the right >>> form. The reply's additional "Re:" is ok.) >>> >>> If you do not wish your posting to the list to go through, simply >>> disregard this message. Questions to $[conf.admin_address]. >>> >>> New template text: >>> >>> Attention: your message has not been posted to the list yet. >>> Please confirm your posting by responding to this message: >>> >>> The ietf.org mailing-list server has received a list posting from >>> $sender to $recipient with the subject >>> '$[msg["subject"]]' >>> >>> As the sender address isn't subscribed to the list, and has not been >>> confirmed earlier, we have to request a confirmation of the address. >>> To confirm the address, send a message to $recipient, >>> with the same subject line as this message. >>> >>> (Simply sending a 'reply' to this message should work from most email >>> interfaces, since that usually leaves the subject line in the right >>> form. The reply's additional "Re:" is ok.) >>> >>> If you do not wish your posting to the list to go through, simply >>> disregard this message. Questions to $[conf.admin_address]. >>> >>> Does that match your proposal? >>> >>> >>> Henrik >>> >>> >>>> >>>> Cheers, >>>> >>>> >>>> >>>>> On 25 Jun 2019, at 4:23 am, Robert Sparks <rjsparks@nostrum.com> wrote: >>>>> >>>>> Perhaps start the subject with "Action Required:" ? >>>>> >>>>> RjS >>>>> >>>>>> On 6/23/19 9:28 PM, Henrik Levkowetz wrote: >>>>>> Hi Mark, >>>>>> >>>>>>> On 2019-06-24 03:05, Mark Nottingham wrote: >>>>>>> >>>>>>> Hello, >>>>>>> >>>>>>> For the escape-workshop-pc mailing list, we had a number of >>>>>>> submissions from non-IETF people get stuck at the confirmation stage, >>>>>>> because people who were not familiar with postman norms didn't >>>>>>> realise they had to respond to the confirm message. >>>>>>> >>>>>>> In particular, the Subject of the e-mail is "Confirm: ...", and the >>>>>>> most prominent line is "Confirmation of list posting -- confirmation >>>>>>> ID: ..." -- which can be read to say that THIS e-mail is confirming >>>>>>> that posting has already occurred. >>>>>>> >>>>>>> Would it be possible to rewrite the confirmation message to make it >>>>>>> more clear to busy readers that they need to act on the message? >>>>>>> >>>>>> Certainly. >>>>>> >>>>>> Do you have a proposal for the changed message? >>>>>> >>>>>> >>>>>> Regards, >>>>>> >>>>>> Henrik >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> ___________________________________________________________ >>>>>> Tools-discuss mailing list >>>>>> >>>>>> Tools-discuss@ietf.org >>>>>> https://www.ietf.org/mailman/listinfo/tools-discuss >>>>>> >>>>>> >>>>>> Please report datatracker.ietf.org and mailarchive.ietf.org >>>>>> bugs at >>>>>> http://tools.ietf.org/tools/ietfdb >>>>>> >>>>>> or send email to >>>>>> datatracker-project@ietf.org >>>>>> >>>>>> >>>>>> Please report tools.ietf.org bugs at >>>>>> >>>>>> http://tools.ietf.org/tools/issues >>>>>> >>>>>> or send email to >>>>>> webmaster@tools.ietf.org >>>> >>>> -- >>>> Mark Nottingham https://www.mnot.net/ >>>> >>>> ___________________________________________________________ >>>> Tools-discuss mailing list >>>> Tools-discuss@ietf.org >>>> https://www.ietf.org/mailman/listinfo/tools-discuss >>>> >>>> Please report datatracker.ietf.org and mailarchive.ietf.org >>>> bugs at http://tools.ietf.org/tools/ietfdb >>>> or send email to datatracker-project@ietf.org >>>> >>>> Please report tools.ietf.org bugs at >>>> http://tools.ietf.org/tools/issues >>>> or send email to webmaster@tools.ietf.org >>>> >>> >> > > -- > Mark Nottingham https://www.mnot.net/ > >
- [Tools-discuss] postconfirm Mark Nottingham
- Re: [Tools-discuss] postconfirm Henrik Levkowetz
- Re: [Tools-discuss] postconfirm Robert Sparks
- Re: [Tools-discuss] postconfirm Mark Nottingham
- Re: [Tools-discuss] postconfirm Henrik Levkowetz
- Re: [Tools-discuss] postconfirm Robert Sparks
- Re: [Tools-discuss] postconfirm Mark Nottingham
- Re: [Tools-discuss] postconfirm Henrik Levkowetz
- Re: [Tools-discuss] postconfirm Henrik Levkowetz
- Re: [Tools-discuss] postconfirm Carsten Bormann
- Re: [Tools-discuss] postconfirm Henrik Levkowetz
- [Tools-discuss] Confirm on I-D submission (was Re… Richard Barnes
- Re: [Tools-discuss] Confirm on I-D submission (wa… Henrik Levkowetz
- Re: [Tools-discuss] Confirm on I-D submission (wa… Russ Housley
- Re: [Tools-discuss] Confirm on I-D submission (wa… Brian E Carpenter
- Re: [Tools-discuss] postconfirm Henrik Levkowetz