Re: [Gendispatch] some thoughts about ietf communication

Phillip Hallam-Baker <phill@hallambaker.com> Fri, 30 July 2021 18:04 UTC

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References: <ee2a840d-1837-1e06-647e-1251295c94bb@lear.ch> <D011C9BF-3FFB-4A61-A9CE-C449DF4296B2@akamai.com> <72e82e93-457f-e289-16b7-6be8393864ea@network-heretics.com> <DCC1E836-5E4D-49CA-97BF-D4E087EEEB7E@kuehlewind.net>
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From: Phillip Hallam-Baker <phill@hallambaker.com>
Date: Fri, 30 Jul 2021 14:04:07 -0400
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To: Mirja Kuehlewind <ietf@kuehlewind.net>
Cc: Keith Moore <moore@network-heretics.com>, GENDISPATCH List <gendispatch@ietf.org>
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Subject: Re: [Gendispatch] some thoughts about ietf communication
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A lesson I learned from Jock Gill and co when we built the email
publication system for the Clinton White House was that mass listening is a
really hard problem.

At the time, the President received two 20 ton trucks of mail every day.
Every single letter was read by a large team of volunteers. This was then
digested through multiple layers resulting in a one page summary delivered
to the President every day.

Changing from atoms to bits does not change the nature of the problem.

One thing we can do is to get the Web site right.

The links to the List of Current Working Groups and the ietf discussion
list should be front and center on the front page. today they are
buried many clicks down and I have to hunt and peck every single time I try
to find them.

A link in a paragraph of text is much less prominent than one in a list or
a dropdown.


On Fri, Jul 30, 2021 at 11:44 AM Mirja Kuehlewind <ietf@kuehlewind.net>
wrote:

> I don’t think the proposals was to filter input. I agree that it is
> important to listen and haven different ways to provide feedback such that
> we can get a large variation of different views. That’s one of the reason
> why we have the open mic in the first place.
>
> However, the open mic is not only a way to provide input because there
> also is discussion and a large number people are “forced” to listen (more
> than e.g. on a mailings). Also the open mic is and should not be the only
> way to provide input.
>
> So the question for me is: how can we direct the input to the right input
> channel? And how can we use the limited amount of valuable time we have in
> the plenary most efficiently? For the second question for me that mean that
> we should try to use interactive discussion time in front of a large
> audience for those topics that this large audience is most interested in.
> This is not about surpassing other input (that would be a bad outcome) but
> maybe direct some of the input to other input channels and have a more
> structured approach about what to discuss in the open mic session at the
> plenary.
>
> Mirja
>
>
>
>
> > On 30. Jul 2021, at 13:45, Keith Moore <moore@network-heretics.com>
> wrote:
> >
> > On 7/29/21 10:12 AM, Salz, Rich wrote:
> >
> >> I think the biggest problem with previous plenaries is that it is too
> easy for the general public to get on a soapbox, er the microphone line.
> >>
> > IMO, this is a sign of strength.   An organization that can tolerate
> input from anyone can have a conscience, can be self-correcting.   Even if
> listening to such input is often tiring, occasionally such input is quite
> valuable.   I don't know of any effective way of filtering out the
> less-valuable input without also filtering the more-valuable input.
> > Keith
> >
> >
> >
> > --
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