Re: [89attendees] Hilton receipt (not)

[Pravin Bhandarkar <[e-mail]>]

The sensor in the fridge is really sensitive. To be triggered one does not
have to open the door even an accidental brush against the wooden cabinet
during movement in the room (especially in the twin) or similar brush
during house keeping can trigger billing. Amazing that they invested in
the sensor technology when in fact the rooms could have done with a more
contemporary upgrade.

Regards,

Pravin



On 3/9/14 2:00 AM, "Mishra, Sanjay" <[e-mail]> wrote:

>For me the checkout bill for #of nights I stayed was correct (plus tax)
>but there was a charge added for use of beverages (4 instances) from the
>Refrigerator, which in my case was not correct. I than stopped by the
>reception and notified of the erroneous charges. The receptionist, first,
>removed the charges promptly and second, also advised he will have
>housekeeping verify use (or lack thereof). I asked how could the charges
>appears when no beverage is/was used, the receptionist stated that there
>(apparently) are sensors that would trigger charges if items are touched
>or moved. In my case, I did keep water and yoghurt so I presume things
>were likely touched but I just don't know enough of the details on the
>sensors to be sure how all this works.
>
>In the end, the housekeeping concurred no use of beverage but still
>puzzled on the sensor part.
>
>-Sanjay-
>
>-----Original Message-----
>From: 89attendees [mailto:[e-mail]] On Behalf Of Tim
>Chown
>Sent: Saturday, March 08, 2014 9:09 AM
>To: Jon Hudson
>Cc: [e-mail]; Mikael Abrahamsson
>Subject: Re: [89attendees] Hilton receipt (not)
>
>Checkout was a bit of a mess.
>
>It seemed the 'under the door' thing was just 'for info' so you had to
>actually check out.
>
>I also got an email with an 'estimate' of the bill, not an invoice.
>
>When I went to check out at the desk I negotiated a reduction for the
>lack of hot water, was told I'd get sent a revised copy of the actual
>invoice that I'd be charged after the reduction, and have since heard
>nothing.
>
>So I may have a free stay, a reduced stay, or a full price stay. I have
>no idea.
>
>Tim
>
>On 8 Mar 2014, at 11:32, Jon Hudson <[e-mail]> wrote:
>
>> 
>> When I checked out
>> 
>> 1.) nothing under the door
>> 2.) rate was right, but they charged me 2x for each day.
>> 
>> But were very nice about it, once I showed them the mistake.
>> 
>> Jon
>> 
>>> On Mar 8, 2014, at 11:10 AM, Mikael Abrahamsson <[e-mail]>
>>>wrote:
>>> 
>>>> On Sat, 8 Mar 2014, Kireeti Kompella wrote:
>>>> 
>>>> I had a thirty pound bar bill that it took 15 minutes to resolve. A
>>>>pain, but they were able to pull out the receipt and verify that the
>>>>name and signature didn't match.
>>> 
>>> I checked in Sunday (March 2nd) and checked out Friday. I have a ~1150
>>>GBP reservation on my credit card from march 3rd, and I have a ~23 GBP
>>>reservation from March 6th, my checkout receipt says 864 GBP and they
>>>claimed they had no room charges on record for me.
>>> 
>>> This is potentially going to get interesting (... or rather, tedious).
>>> 
>>> I'll report back mid next week in case this didn't recify itself
>>>automagically.
>>> 
>>> -- 
>>> Mikael Abrahamsson    email: [e-mail]
>>> 
>>> _______________________________________________
>>> 89attendees mailing list
>>> [e-mail]
>>> https://www.ietf.org/mailman/listinfo/89attendees
>> 
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