Re: [89attendees] Hilton receipt (not)

Checkout was a bit of a mess.

It seemed the ‘under the door’ thing was just ‘for info’ so you had to actually check out.

I also got an email with an ‘estimate’ of the bill, not an invoice.

When I went to check out at the desk I negotiated a reduction for the lack of hot water, was told I’d get sent a revised copy of the actual invoice that I’d be charged after the reduction, and have since heard nothing.

So I may have a free stay, a reduced stay, or a full price stay. I have no idea.

Tim

On 8 Mar 2014, at 11:32, Jon Hudson <jon.hudson@gmail.com> wrote:

> 
> When I checked out
> 
> 1.) nothing under the door 
> 2.) rate was right, but they charged me 2x for each day. 
> 
> But were very nice about it, once I showed them the mistake. 
> 
> Jon
> 
>> On Mar 8, 2014, at 11:10 AM, Mikael Abrahamsson <swmike@swm.pp.se> wrote:
>> 
>>> On Sat, 8 Mar 2014, Kireeti Kompella wrote:
>>> 
>>> I had a thirty pound bar bill that it took 15 minutes to resolve. A pain, but they were able to pull out the receipt and verify that the name and signature didn't match.
>> 
>> I checked in Sunday (March 2nd) and checked out Friday. I have a ~1150 GBP reservation on my credit card from march 3rd, and I have a ~23 GBP reservation from March 6th, my checkout receipt says 864 GBP and they claimed they had no room charges on record for me.
>> 
>> This is potentially going to get interesting (... or rather, tedious).
>> 
>> I'll report back mid next week in case this didn't recify itself automagically.
>> 
>> -- 
>> Mikael Abrahamsson    email: swmike@swm.pp.se
>> 
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