Re: [Ecrit] country specific emergency URNs

[Henning Schulzrinne <[e-mail]>]

Beyond the attempt to designate 112 as the European emergency number,
there's actually a larger effort for other services, under 116 xxx:

https://ec.europa.eu/digital-single-market/en/116-helplines

The 'missing children' one seems most successful in term of widespread
adoption.

I think EENA has been trying to fight for reducing the number of distinct
emergency service numbers. This is the same incentive that led US cities to
use 311 instead of a plethora of service-specific numbers, as it was seen
as more effective to have a single number sort out who the caller should
talk to rather than the phone book "blue pages" approach where the caller
had to reverse-engineer the government org chart.

Henning

On Thu, Jul 13, 2017 at 12:10 PM, Paul Kyzivat <[e-mail]>
wrote:

> ISTM that one beneficial effect of creating this general
> (non-nation-specific) enumeration of services is to provide a gentle way of
> encouraging countries to adopt consistent service definitions. Just the
> small effort of deciding whether one of the existing names will work for
> your service, or whether a new name is needed, can be a nudge toward
> consistency.
>
> This seems important when people and their phones are roaming across
> countries.
>
>         Thanks,
>         Paul
>