Re: [Ecrit] country specific emergency URNs

[Henning Schulzrinne <[e-mail]>]

Vasil,

my apologies for missing the attachment. This is indeed quite helpful. I
have started to collect those and some other numbers at

https://docs.google.com/presentation/d/18t1siLVrPTwyYWUm8TQK7EnwC9Y4hwkYZmEa846Pzig/edit?usp=sharing

I've "pencilled in" some tentative names in red mainly to make sure that
there are no in-country duplications.

There are a number of to-do countries, but so far, I've noticed a few that
are likely to be easy (well-defined), with some tentative names:

sos.child-protection (for emergency services that deal with child abuse)
sos.child-missing (for missing or abducted children)
sos.water (for water utility-related emergencies, similar to sos.gas)
sos.electric (for electricity-related emergencies)

No particular preference on whether to label the children-related ones

sos.children.protection
sos.children.missing

I'll raise a few others separately to avoid mixing threads.

Henning

On Tue, Jul 11, 2017 at 9:43 AM, Aleksiev, Vasil <[e-mail]
> wrote:

> Hi Henning,
>
> I am sending the list attached. Sorry for not adding it in every email. It
> was present in the first mail that I have sent. It was prepared from 3GPP
> CT1 delegates as a list of emergency services in the respective countries
> according to current law – links to the law texts is also provided.
> Unfortunately we do not have more knowledge regarding other countries.
>
> I gave the example with 147 again regarding not typical emergency service
> making sure that there is common understanding. Only the local law has the
> authority to say what services are emergency and all parties involved shall
> take this for granted and treat every aspect of the service as emergency
> including the sos registration.
>
>
>
> I have tried to use google translate for the French document and it seems
> to be what you describe. But it is better somebody knowing French language
> to say more about it. Even if this service is activated under special
> circumstances it is still expected to have treatment as emergency call and
> it shall be under sos subspace.
>
>
>
> According to the current law if subscriber from Telekom Italia goes to
> Austria and taking in mind emergency numbers in Italy dials 113 (Police)
> from phone with IMS registration, such call shall be stopped since 113 is
> not existing number in Austria. Dialling the number is leading and dialling
> of not existing number cannot route the call to emergency service.
>
>
>
> Best regards,
>
>
>
> Vasil
>
>
>
>
>
>
>
>
>
>
>
> *Von:* Henning Schulzrinne [mailto:[e-mail]]
> *Gesendet:* Dienstag, 11. Juli 2017 13:33
> *An:* Aleksiev, Vasil <[e-mail]>
> *Cc:* [e-mail]
> *Betreff:* Re: [Ecrit] country specific emergency URNs
>
>
>
> You mention a list (or lists) that you and others have compiled. Can you
> point at it (or attach the documents or presentations) as I'm afraid I
> don't have a good place to look?
>
>
>
> One of the advantages that we have on this mailing list is that we can
> indeed draw on the expertise of a wide variety of international experts.
>
>
>
> I also don't understand your comment regarding 147. I thought we had
> agreed that if a service exists as an emergency service, it will be added
> as an SOS URN, even if there's already a counseling version that's somewhat
> similar. Again, the user expectation should guide this since the goal is to
> fall back to something that the user isn't (too) surprised by if the
> service does not exist.
>
>
>
> For France, the law seems to be at
>
> https://www.legifrance.gouv.fr/affichTexte.do?cidTexte=
> JORFTEXT000030973250
>
>
>
> Interestingly, the link (via Google Translate) offers the following
> helpful advice:
>
> "Finally, without calling into question the need of the Ministry of the
> Interior, the majority of contributions reminds us of the inefficiency and
> the risk of confusion associated with the multiplication of emergency
> numbers. Some operators reiterate the request made by the French Telecom
> Federation during the previous consultation of a reflection on the
> rationalization of emergency numbers."
>
> From what I can tell, 197 is a number that combines two services, namely
> for citizens calling in information about an attack or a child abduction.
> The number is only activated after an incident and is otherwise dormant. In
> the US, we call them "tip lines" (although they are used for crimes in
> general, not just the two special cases). See
>
> http://www.secourisme.net/spip.php?breve412&lang=fr
>
>
>
> Henning
>
>
>
> On Tue, Jul 11, 2017 at 4:35 AM, Aleksiev, Vasil <
> [e-mail]> wrote:
>
> Hello,
>
> I do not agree with your interpretation of emergency services. In one
> country only the local authority can define what are the emergency
> services. Since there is law saying that 147 Telefonseelsorge is emergency
> service, it shall be treated as such. Regarding the vehicle with flashing
> lights dispatched – you cannot guarantee for that the respective operator
> on 147 will not send the police for example via its own channel if this is
> needed. So in my understanding the approach shall be based on local law.
> Regarding the benefits in routing of having all the emergency services in
> one country under sos subspace I have given examples already. In the file
> that I have send I have added only the emergency services for Austria with
> the respective link to the written law. The same is done from other 3GPP
> CT1 delegates who have given the info regarding the other countries in the
> file. Ecrit experts can check the links and read the respective law
> requirements written in the languages of the respective country.
>
> Regarding 197 service, the original name of the service of the name in
> French is: Alerte attentat – Alerte enlèvement from the provided link with
> written law. So I suppose this is a little bit different meaning from what
> is written as translation – according to Google it is more regarding alert
> abduction and attack. It was filled in the file from Orange delegate in
> 3GPP CT1, so I suppose more explanation from her will follow. If there is
> Ecrit expert speaking French, he can also help.
>
> The list is present already – done with help of 3GPP CT1 delegates from
> the respective countries, but only some countries in Europe present there.
> It is seen from the list that consolidation between different countries is
> not so simple and it cannot be done without reading the law of the
> respective country on the respective language.
>
> I consider talking with regulator not so easy – it has to be done via the
> official channels. I expect the regulator, when wants to start a new
> service, to have a meeting with all the operators present in one country
> and to discuss the details about. On such meeting every operator can state
> its opinion and discuss the requirements and possibilities. The
> requirements for the solution will be finalised and then the regulator can
> publish the respective law. Gathering such meeting is not in mine
> authorities. The result of talking only with some of the attending parties
> in process will be only speculation regarding a future decision. I am also
> not sure if this is the process in every country.
>
> That is why 3GPP CT1 tried to register country specific emergency URN as a
> simple solution for countries where the emergency services are different
> from the common ones.
>
>
>
> Best regards,
>
>
>
> Vasil
>
>
>
>
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