Re: [Ecrit] country specific emergency URNs

[Paul Kyzivat <[e-mail]>]

With the widespread adoption of smart phones, is there any effort to 
improving the UI for requesting services? For instance, a GUI with a 
menu? (Such a thing probably wouldn't want to display URNs, it might 
follow the general URN hierarchy.)


On 7/13/17 12:31 PM, Henning Schulzrinne wrote:
> Beyond the attempt to designate 112 as the European emergency number, 
> there's actually a larger effort for other services, under 116 xxx:
> 
> https://ec.europa.eu/digital-single-market/en/116-helplines
> 
> The 'missing children' one seems most successful in term of widespread 
> adoption.
> 
> I think EENA has been trying to fight for reducing the number of 
> distinct emergency service numbers. This is the same incentive that led 
> US cities to use 311 instead of a plethora of service-specific numbers, 
> as it was seen as more effective to have a single number sort out who 
> the caller should talk to rather than the phone book "blue pages" 
> approach where the caller had to reverse-engineer the government org chart.
> 
> Henning
> 
> On Thu, Jul 13, 2017 at 12:10 PM, Paul Kyzivat <[e-mail] 
> <mailto:[e-mail]>> wrote:
> 
>     ISTM that one beneficial effect of creating this general
>     (non-nation-specific) enumeration of services is to provide a gentle
>     way of encouraging countries to adopt consistent service
>     definitions. Just the small effort of deciding whether one of the
>     existing names will work for your service, or whether a new name is
>     needed, can be a nudge toward consistency.
> 
>     This seems important when people and their phones are roaming across
>     countries.
> 
>              Thanks,
>              Paul
> 
>