Re: [MMUSIC] Notes from Orlando human language draft discussion

[Gunnar Hellstrom <[e-mail]>]

On 2013-07-13 10:07, Randall Gellens wrote:
> At 2:49 PM +1000 7/10/13, Christian Groves wrote:
>
>>  I wouldn't have thought that it would be use case specific... i.e. 
>> i'd only include my language when I called an emergency service. I 
>> would think an endpoint would be configured with the information and 
>> then provide it whenever I made a call. Is that the intent?
>
> I expect so, but then, I also didn't expect it to be used much in the 
> person-to-person case since usually language is implied by context 
> when calling an individual.  I expect it to be used when a person is 
> calling an call center (corporate or emergency).  To put it another 
> way, I expect a personal client to always set language on outbound 
> calls, but in most cases to ignore it on inbound calls.  I'd expect a 
> corporate call center, as well as emergency call handling facilities, 
> to pay attention.  I should make this more clear in the draft.
>
I expect the setting to be retrieved from a personal profile (likely but 
not necessarily stored in connection with other user information and 
account information) and used in every call.

/Gunnar