Re: [MMUSIC] Notes from Orlando human language draft discussion

Christian Groves <Christian.Groves@nteczone.com> Mon, 15 July 2013 02:11 UTC

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Date: Mon, 15 Jul 2013 12:11:31 +1000
From: Christian Groves <Christian.Groves@nteczone.com>
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Subject: Re: [MMUSIC] Notes from Orlando human language draft discussion
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Hello Randall and Gunnar,

I think Randall's clarification would be good to have in the draft. I 
think that when a caller support the language it is sent for every call. 
Whether the language is used by a receiver depends on the receiver's 
local capability.


Regards, Christian


On 14/07/2013 4:04 AM, Gunnar Hellstrom wrote:
> On 2013-07-13 10:07, Randall Gellens wrote:
>> At 2:49 PM +1000 7/10/13, Christian Groves wrote:
>>
>>>  I wouldn't have thought that it would be use case specific... i.e. 
>>> i'd only include my language when I called an emergency service. I 
>>> would think an endpoint would be configured with the information and 
>>> then provide it whenever I made a call. Is that the intent?
>>
>> I expect so, but then, I also didn't expect it to be used much in the 
>> person-to-person case since usually language is implied by context 
>> when calling an individual.  I expect it to be used when a person is 
>> calling an call center (corporate or emergency).  To put it another 
>> way, I expect a personal client to always set language on outbound 
>> calls, but in most cases to ignore it on inbound calls.  I'd expect a 
>> corporate call center, as well as emergency call handling facilities, 
>> to pay attention.  I should make this more clear in the draft.
>>
> I expect the setting to be retrieved from a personal profile (likely 
> but not necessarily stored in connection with other user information 
> and account information) and used in every call.
>
> /Gunnar
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