Re: [84attendees] YVR Checkin Counter Opening Hours (for US)

Jon Hudson <jon.hudson@gmail.com> Sat, 04 August 2012 01:05 UTC

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From: Jon Hudson <jon.hudson@gmail.com>
Date: Fri, 03 Aug 2012 18:05:27 -0700
To: Stephen Botzko <stephen.botzko@gmail.com>
Cc: "Scheffenegger, Richard" <rs@netapp.com>, "84attendees@ietf.org" <84attendees@ietf.org>, Bob Hinden <bob.hinden@gmail.com>, "ole@cisco.com" <ole@cisco.com>, John R Levine <johnl@taugh.com>, Mary Barnes <mary.h.barnes@gmail.com>
Subject: Re: [84attendees] YVR Checkin Counter Opening Hours (for US)
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It's wacky. Some weeks ago (nanog55) I was flying out on a 6pm united flight. Checked in online. Get there at 4:50. 

Go to security, they say I need a hard copy of my boarding pass. My phone pass would no work.

Go back to the united kiosks, but now it's 5:05 and even though I am already Checked in, they will NOT print a boarding pass since its less than 60min till my flight.

And between 4: 50 and 5:05, ALL the united people _fled_ the building. Counter is a ghost town.

Called United Premium support, "sorry sir, you need to talk to someone there. If there are no united reps maybe you can ask Air Canada to help"

BUT this was a pure united ticket, so air Canada couldn't print it out.

If Air Canada had not spent 20min on the phone, checked me off that flight and use the tag to issue me a ticket on a later air Canada flight I would have been stuck there overnight with no hotel.

It's easier to fly from Amsterdam->US than Canada->US

On Aug 3, 2012, at 5:22 PM, Stephen Botzko <stephen.botzko@gmail.com> wrote:

> On-line check-in did work for my Air Alaska flight (with first leg operated by Horizon Air).
> 
> On Fri, Aug 3, 2012 at 5:18 PM, Mary Barnes <mary.h.barnes@gmail.com> wrote:
> Yeah - it's the same for my AA flight that's operated by Westjet.
> 
> 
> On Fri, Aug 3, 2012 at 7:09 PM, Scheffenegger, Richard <rs@netapp.com> wrote:
> 
> Unfortunately, that doesn't work for some reason if the flight is US bound, operated by United and the ticket is issued by Air Canada, for some reason... :(
> 
> Richard Scheffenegger
> 
> 
> 
> > -----Original Message-----
> > From: 84attendees-bounces@ietf.org [mailto:84attendees-bounces@ietf.org]
> > On Behalf Of John R Levine
> > Sent: Mittwoch, 01. August 2012 08:24
> > To: Bob Hinden
> > Cc: 84attendees@ietf.org
> > Subject: Re: [84attendees] YVR Checkin Counter Opening Hours (for US)
> >
> > > Probably good to assume they will be open when there are flights to the
> > US.  Otherwise….
> >
> > If one happens to have a handheld device, check in online and head
> > straight to US immigration when you get to the airport.
> >
> > R's,
> > John
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