Re: [Asrg] Adding a spam button to MUAs

Ian Eiloart <iane@sussex.ac.uk> Fri, 29 January 2010 12:37 UTC

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Subject: Re: [Asrg] Adding a spam button to MUAs
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--On 28 January 2010 11:03:29 -0800 Steve Atkins <steve@blighty.com> wrote:

>
> Most of the people I see arguing that the "this is spam" button isn't
> a good user interface for users to provide their thoughts are spammers
> or grey area bulk mailers.

Maybe the problem is that buttons aren't, in the general case, for applying 
labels. They're for initiating actions (which might include the application 
of a label).

The button should make clear what the action is. Will it stop similar mail 
being delivered to my mailbox? Will it stop similar mail being delivered to 
a colleague? To the rest of the world?

Will it result in a report being sent to the system administrator? To the 
sender? To the sender's boss? To Spamcop? To the police?

Is clicking the button an instruction, a request, or a vote to take any of 
those actions?

Can we use IMAP meta-data to communicate answers to these questions, to the 
user?



-- 
Ian Eiloart
IT Services, University of Sussex
01273-873148 x3148
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