Re: [v6ops] Thoughts about wider operational input

"E. Marie Brierley" <ebrierley@saatvikadvisors.com> Wed, 30 March 2022 04:26 UTC

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From: "E. Marie Brierley" <ebrierley@saatvikadvisors.com>
To: Brian E Carpenter <brian.e.carpenter@gmail.com>, Mark Smith <markzzzsmith@gmail.com>, JORDI PALET MARTINEZ <jordi.palet=40consulintel.es@dmarc.ietf.org>
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Thread-Topic: [v6ops] Thoughts about wider operational input
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Archived-At: <https://mailarchive.ietf.org/arch/msg/v6ops/_3k0Ax6EK08MbVba4vv_4HLHvoE>
Subject: Re: [v6ops] Thoughts about wider operational input
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Thanks for the info. Yes, there are multiple/many reasons for cart abandonment, hence the value of incremental improvement from any direction. Would be great to have a stat to work with for session interruption.

E. Marie
________________________________
From: Brian E Carpenter <brian.e.carpenter@gmail.com>
Sent: Tuesday, March 29, 2022 9:23 PM
To: E. Marie Brierley <ebrierley@saatvikadvisors.com>; Mark Smith <markzzzsmith@gmail.com>; JORDI PALET MARTINEZ <jordi.palet=40consulintel.es@dmarc.ietf.org>
Cc: v6ops list <v6ops@ietf.org>
Subject: Re: [v6ops] Thoughts about wider operational input

E. Marie,

I don't know how it can quantified; that might be an interesting research
project.

I do see this (in a report from ~2015)[1]:
"Average Shopping Cart Abandonment Rate: BI Intelligence reports the average rate for ecommerce shopping cart abandonment across the globe is 71.2%."

A lot of that is of course users deciding not to buy. Does anybody know how to measure how much of it is due to session failure (per IP version)?

Regards
    Brian Carpenter

[1] https://guidingmetrics.com/content/ecommerce-industry-most-critical-metrics-kpis/

On 30-Mar-22 17:10, E. Marie Brierley wrote:
> Great point. If you can quantify that issue by some means, I can add it
to my comms to digital marketers (along with geolocation deterioration). Cart conversion is extremely low <3%, so any factor that can be incrementally quantified and improved is welcome in that audience.
>
> E. Marie
> ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
> *From:* v6ops <v6ops-bounces@ietf.org> on behalf of Brian E Carpenter <brian.e.carpenter@gmail.com>
> *Sent:* Tuesday, March 29, 2022 9:06 PM
> *To:* Mark Smith <markzzzsmith@gmail.com>; JORDI PALET MARTINEZ <jordi.palet=40consulintel.es@dmarc.ietf.org>
> *Cc:* v6ops list <v6ops@ietf.org>
> *Subject:* Re: [v6ops] Thoughts about wider operational input
>> - What business problem does or can IPv6 solve better than existing IPv4?
>
> That suggests to me that an even earlier question is:
>
>    - What business problems does IPv4 cause today?
>
> For example, I'm convinced that multiple layers of NAT44 (today's reality) cause problems, whose symptoms are often (from the end user's view) failed sessions that have to be repeated. These are *never* reported to any help desk and so don't appear in anybody's statistics - but they do detract from user experience and so presumably have an impact: lost or delayed
> business.
>
> Others have mentioned the OPEX cost of diagnosing NAT-induced problems even with the enterprise.
>
> What else?
>
> Regards
>      Brian Carpenter
>
> On 30-Mar-22 16:22, Mark Smith wrote:
>>
>>
>> On Wed, 23 Mar 2022, 01:55 JORDI PALET MARTINEZ, <jordi.palet=40consulintel.es@dmarc.ietf.org <mailto:40consulintel.es@dmarc.ietf.org <mailto:40consulintel.es@dmarc.ietf.org>>> wrote:
>>
>>     Hi Eduard,____
>>
>>     __ __
>>
>>     What I meant is that I will like to avoid the issues that NAT creates for apps. We must aim for something better.
>>
>> This.
>>
>> IPv6+NAT creates a lot of the issues that IPv4+NAT does, so why bother
deploying IPv6 when you've already got the equivalent via IPv4 today?
>>
>>
>> People need to understand why enterprises go to the expense of deploying technologies.
>>
>> Technology is a means to an end, not the end itself. Technology in business either saves money or makes money for the business.
>>
>> Enterprises in the 1990s didn't really deploy IPv4, they deployed global email and WWW access. Deploying IPv4 was the means to reaching those ends, because IPv4 underpinned them.
>>
>>
>> So the questions to think about in the context of businesses and enterprises and IPv6 are:
>>
>> - What business problem does or can IPv6 solve better than existing IPv4?
>>
>> - IPv6 is the technology means to an end, so what is or are the ends that are of value to a business, where IPv6 is the better underpinning technology than IPv4 to reach those ends?
>>
>> - How can deploying IPv6 save or make money for a business?
>>
>> Regards,
>> Mark.
>>
>>
>>
>>     ____
>>
>>     __ __
>>
>>     On the other side, using an experimental protocol for production networks, in my opinion is a big “NO”.____
>>
>>     __ __
>>
>>     Regards,____
>>
>>     Jordi____
>>
>>     @jordipalet____
>>
>>     __ __
>>
>>     __ __
>>
>>     __ __
>>
>>     El 22/3/22, 13:04, "v6ops en nombre de Vasilenko Eduard" <v6ops-bounces@ietf.org <mailto:v6ops-bounces@ietf.org <mailto:v6ops-bounces@ietf.org>> en nombre de vasilenko.eduard=40huawei.com@dmarc.ietf.org <mailto:40huawei.com@dmarc.ietf.org <mailto:40huawei.com@dmarc.ietf.org>>> escribió:____
>>
>>     __ __
>>
>>     Hi Jordi,____
>>
>>     __ __
>>
>>     I understand the desire to fix broken things. (I doubt it is possible)____
>>
>>     But why NPT+ULA is not enough for MHMP now?____
>>
>>     It is very similar to what Enterprises and small businesses have now.____
>>
>>     They would be happy.____
>>
>>     __ __
>>
>>     Eduard____
>>
>>     *From:*v6ops [mailto:v6ops-bounces@ietf.org <mailto:v6ops-bounces@ietf.org <mailto:v6ops-bounces@ietf.org>>] *On Behalf
Of *JORDI PALET MARTINEZ
>>     *Sent:* Tuesday, March 22, 2022 12:34 PM
>>     *To:* v6ops@ietf.org <mailto:v6ops@ietf.org <mailto:v6ops@ietf.org>>
>>     *Subject:* Re: [v6ops] Thoughts about wider operational input____
>>
>>     __ __
>>
>>     You’re right. Let’s say it in a different way, as may be my first email was not clear on this.____
>>
>>     __ __
>>
>>     __1.__I don’t think we want again to repeat the NAT problems, so NPT is not a valid solution for me.____
>>
>>     __2.__I think in the future almost every site could want to be multihomed, in some cases “n” links active, many other cases just as a backup.____
>>
>>     __3.__This means that renumbering is not (probably) a valid choice in any cases.____
>>
>>     __4.__Can we make PI work in such “huge scale” scenario?____
>>
>>     __5.__Can source-address forwarding work and solve all that, or we need that and/or something else.____
>>
>>     __ __
>>
>>     Only if we solve this, organizations could learn that NAT with IPv6
> is not the solution, but something better that provides the same results,
> and no need to have “private” addresses, because the way NAT is offering a “different” addressing inside and outside is not NAT per-se, but statefull firewalling.____
>>
>>     __ __
>>
>>     Regards,____
>>
>>     Jordi____
>>
>>     @jordipalet____
>>
>>     __ __
>>
>>     __ __
>>
>>     __ __
>>
>>     El 22/3/22, 10:27, "v6ops en nombre de Ted Lemon" <v6ops-bounces@ietf.org <mailto:v6ops-bounces@ietf.org <mailto:v6ops-bounces@ietf.org>> en nombre de mellon@fugue.com <mailto:mellon@fugue.com
<mailto:mellon@fugue.com>>> escribió:____
>>
>>     __ __
>>
>>     Is it really hncp that we needed here?  I
think the key tech we need is source-address-based forwarding, and babel i think has delivered that. Granted, getting that into soho routers is a problem. ____
>>
>>     __ __
>>
>>     On Tue, Mar 22, 2022 at 10:11 JORDI PALET MARTINEZ <jordi.palet=40consulintel.es@dmarc.ietf.org <mailto:40consulintel.es@dmarc.ietf.org <mailto:40consulintel.es@dmarc.ietf.org>>> wrote:____
>>
>>         Maybe the terminology is not the most appropriate and we should
> talk about "organizations", because there are many types of networks that
> have the same problem and those are not enterprises (such as government
sites, NGOs, etc.).
>>
>>         The problem is the same regardless of the "size" of the organization. The difference is that "today" most SMEs don't have that problem because they don't have PI, but it may turn the same when they realize that not being PI have renumbering issues  if changing the ISP. Of course, again, if we talk about a "small"
SME, then may not be an issue, they only have 40 or 50 devices to renumber (your mileage will vary), not easy but not "terrible".
>>
>>         On the rest of Gert comments, definitively I agree, and specially on our big mistake not working further on HNCP.
>>
>>         Regards,
>>         Jordi
>>         @jordipalet
>>
>>
>>
>>         El 22/3/22, 9:31, "v6ops en nombre de Gert Doering" <v6ops-bounces@ietf.org <mailto:v6ops-bounces@ietf.org <mailto:v6ops-bounces@ietf.org>> en nombre de gert@space.net <mailto:gert@space.net <mailto:gert@space.net>>> escribió:
>>
>>              Hi,
>>
>>              On
Tue, Mar 22, 2022 at 11:42:12AM +1300, Brian E Carpenter wrote:
>>              > I agree with Jordi that multihoming is a genuine impediment. What isn't generally realised is that it's a problem of scale when considering at least 10,000,000 enterprises, much more than it's
> a problem of IPv6 itself.
>>
>>              What is "an enterprise"?
>>
>>              My
stance on this is that for "largely unmanaged
> SoHo networks" - which
>>              could be called "small enterprise" - dual-enduser-ISP with dual-/48 or
>>              NPT66 gets the job done in an easy and scalable way (HNCP would have
>>              been great, but IETF politics killed it).
>>
>>              "Enterprise that truly need their own independent fully managed network
>>              with multiple ISP uplinks and fully routed independent address space"
>>              are probably way less than 10 million...
>>
>>              Half of them do not want Internet access anyway,
> just access to their
>>              ALGs that will do the filtering and TLS inspection and everything, and
>>              then out to the Internet as a new TCP session (=
> could be done with
>>              DMZ islands of upstream-provider-allocated space
> just fine).
>>
>>
>>              We
need to work on our marketing regarding multihoming.  "What is it that
>>              you get, what is the cost, which of the variants
> do you want, and why...?"
>>
>>              Gert Doering
>>                      -- NetMaster
>>              --
>>              have you enabled IPv6 on something today...?
>>
>>              SpaceNet AG                      Vorstand: Sebastian v. Bomhard, Michael Emmer
>>              Joseph-Dollinger-Bogen 14        Aufsichtsratsvors.: A.
Grundner-Culemann
>>              D-80807 Muenchen
>         HRB: 136055 (AG Muenchen)
>>              Tel: +49 (0)89/32356-444         USt-IdNr.: DE813185279
>>
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