Re: [81attendees] are we getting complacent? Good job!

[Keith Moore <[e-mail]>]

On Aug 1, 2011, at 4:10 PM, David Kessens wrote:

> It might have helped that he didn't fly aircanada and he didn't have to wait
> in the canadian immigration and us immigration line.

I had no problem with Air Canada, but the security screening for the US immigration line in Montreal seemed a bit understaffed.  And the Canadian screeners were thorough.  

(I was impressed to see how much better a job they do at screening than the US TSA does, using basically the same procedures and equipment.  Attention to detail makes all the difference.   And the screeners were polite, not surly.)

But then I consider the problems that many attendees have traveling to or transiting through the US, and by comparison, I don't think having to wait in line in Montreal is worth complaining about.  I made my connecting flight, or maybe they held it for me, since I was the last one to arrive at the gate and they were clearly expecting me... kudos to Air Canada if that's what happened. 

Seriously, given that we're committed to having meetings all over the world, do these details really rise to the level of things that the planning staff needs to think about?

Keith